Terms and Conditions

Stay Your Way Sustainability Initiative

Any skipped cleans must be registered with reception with 1 x drink per person per skipped room clean available upon a minimum 2-night stay. Eligible drinks must be redeemed in hotel restaurant or bar and include 1 x 125ml glass of house wine or 1 x draught soft drink or 1 x bottle of either Heineken or Sol. Alcohol for over 18’s only. No cash alternative.

Prices based on 2 people sharing a room for a 1 night stay
All add-ons, upgrades and supplements are chargeable
Rates can be cancelled up until 2pm on day of arrival
Room upgrades (if applicable) are strictly subject to availability
Offer is also subject to availability
Date exclusions apply

Please read package(s) inclusions carefully
Food & drink credit (if applicable) must be redeemed during your stay

Full pre-payment required at the time of booking. Reservation is non-refundable in the event of cancellation. Reservation only valid for Sunday night stays, subject to availability.

Cannot be used in conjunction with any other offer.  Must be pre-booked via the QR code on the voucher.  Voucher must be presented on the day to redeem the applicable offer.  Subject to availability.  Excludes York Gin Afternoon Tea.

Over 18’s only.  Available 11am-1pm on York race days only.  Excludes Friday 28th July and Sunday 10th September race days.  Pre-booking essential.  Parties over 8 must book via events@emlmbankhotels.com.  Drink included is a glass of prosecco, York Gin breakfast martini, York Gin Mediterranean lemon mimosa or a York Gin bloody Mary.  Soft drink alternative available on request.

Parties over 8 must book via events@emlmbankhotels.com.  £25.00 is 2 course option.  £30.00 3 course option.  Offer not available where alternative special promotion running e.g. Easter Sunday.

Book Direct Bundle
10% discount valid on direct online bookings only. Promo code ‘BUNDLEME’ must be used upon purchase to redeem offer. Available on flexible and advanced purchase room rates only. BUNDLEME code can not be used in conjunction with any other package or offer available. 10% discount available across food and beverage items. Offer excludes afternoon tea and room service. Early check-in free of charge from 1pm. Offer cannot be redeemed for cash. Offer subject to availability and may change without notice.

Use promo code AUTUMN to redeem offer at https://bookings.elmbankhotel.com/offer/autumn2023 or quote upon booking via telephone or email, Advance Purchase Rates offer a discount on the Flexible Rate of up to 30%, but they require a minimum advance booking period and full pre-payment at the time of purchase. Bookings made on these rates cannot be changed, transferred, or refunded at any time.

On booking confirmation, a signed contract and 25% deposit of the full contracted charges is required.
This deposit is non-refundable.
Remaining payment will be due 7 days prior to arrival